C.R.A.F.T. Cannabis Concierge

Guidelines

WHEN IT COMES TO FLAVOR, WE DELIVER.

We take pride in our service as much as we do our product. We kindly ask that our collective members mind the following guidelines:

  • Only verified members can receive deliveries.

  • You are responsible for being on time for deliveries. Missed deliveries may lead to termination of membership.

  • New Members – please send a picture of your ID along with a selfie of you holding your ID in a well lit place.

  • We reserve the right to refuse service to anyone.

LOYALTY POINTS PROGRAM

We L❤VE our members! To show our appreciation we now have a Loyalty program that will allow you to receive up to 5% off your order!
Early Bird does not apply to Keepers HALF OUNCES and QUARTERS, however, you are welcome to use your loyalty points for a 5% discount.
How it works:
You will receive a point for every dollar you spend with us.
Example: $60 = 60 points
500 Points = 5% OFF
You can redeem your points when you checkout online, or call and ask your budtender how many points you have and apply at checkout.
We do not double discount any items that are already on sale.
No stacking discounts.

As of January 1, 2022 we will be discontinuing the use of 10% Off Loyalty reward towards Keepers Of The CRAFT inventory. Thank you for understanding. 

Hours of operation

Monday ~ Sunday: 10am to 7pm

We recommend Nugg MD for online Medical Recommendation Letters.  https://app.nuggmd.com/med

Service Area

Information

Centered in Oakland, we serve the greater Bay Area. Below you’ll find a listing of cities and their associated minimum for delivery:

$55 min. order

Berkeley, Oakland, Albany, El Cerrito, Emeryville

$100 min. order

Orinda, South and West Lafayette, San Leandro, El Sobrante

$200 min. order

North Lafayette, Walnut Creek, Hercules, (east) San Francisco

* must order a day in advance

$300 min. order

Concord, San Ramon, San Francisco (west and south), Daly City, San Bruno

* must order a day in advance

$400 min. order

Antioch, Livermore, Fremont, Vallejo, Foster City, San Mateo, Redwood City

must order a day in advance

$500 min. order

(some areas) Marin

Paytender FAQ


1. SIGN UP FOR A FREE ACCOUNT

  • Sign Up on the Paytender website in less than 2 minutes by entering just a few pieces of information needed to verify your identity.
  • You’ll receive a verification text message on your smartphone, enter the code when prompted to confirm your phone number and activate your Paytender account. You are now ready to link your bank account/debit card as a funding source.
  • Please note, most banks allow for instant verification, however, some local banks and credit unions may require up to 2-3 business days for verification to be completed. Debit card loading is very fast.

 2. ADD FUNDING SOURCE

  • Launch the Paytender website paytender.com from your smartphone or computer and log in to your account.
  • Tap the menu icon in the upper left corner, select Payment Methods, log in to either a bank account or link a debit card through Lead Bank
  • Add funds instantly by using a debit card. (A $2.00 processing fee per transaction will apply.) Or select your bank from the list of options and follow the prompts to enter and confirm your bank account information.

 3. PAY FOR YOUR PURCHASE

  • To pay in advance from either a bank account or online debit card, click the PayAhead link provided in the text message sent from C.R.A.F.T. This allows for a contactless transaction. Please note, each PayAhead link may only be used once.
  • To pay upon delivery, tap on “My QR Code” found at the top of the home screen. Show your QR code to your C.R.A.F.T. Delivery driver who will scan it to send you a confirmation.
  • When prompted on your phone, confirm the purchase amount is correct, then tap “Accept”.

4. Paytender Customer Service : 800-687-1557

 

*Please note that mostly major banks are accepted. Please contact Paytender Support to see if your bank is accepted.*

*Members that use Union banks are able to use Paytender if your bank allows you to withdrawal from a third party ATM, and you are able to withdrawal from your checking’s. *

Have a question?

Please contact us!